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Our Refund Policy are as follow;

1. Introduction

We want you to be completely satisfied with your purchase on our online marketplace. If you are not satisfied, we offer a refund policy to ensure that you are happy with your purchase.

2. Eligibility for Refunds

To be eligible for a refund, you must meet the following criteria:

  • You must have purchased the product or service on our online marketplace.
  • You must request a refund within 7 days of the purchase date.
  • The product or service must be unused and in the same condition as when you received it.
  • The product or service must be returned in its original packaging.

3. Refund Process

To request a refund, please contact us at 0248429877. We will review your request and notify you of the status of your refund within 3 days. If your refund is approved, we will initiate a refund to your original method of payment.

4. Exceptions

We do not offer refunds for the following:

  • Products or services that have been used or damaged after receipt.
  • Products or services that have been customized or personalized.
  • Digital products that have been downloaded or accessed.

5. Delivery Costs

Delivery costs are non-refundable. If you receive a refund, the cost of delivery will be deducted from your refund.

6. Changes to Refund Policy

We may change this refund policy at any time by posting the revised policy on our website.

If you have any questions about our refund policy, please contact us at;

Phone: 0248429877,